CaptisPay Privacy Policy

Effective Date: January 2024

1. Introduction

CaptisPay is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chip card readers and related services. Please read this policy carefully to understand our practices regarding your information.

2. Information We Collect

  • Personal Information: We may collect personal information that you voluntarily provide to us when you use our chip card readers, such as your name, email address, phone number, and payment information.
  • Transaction Data: We collect transaction data, including details about purchases made using our chip card readers, transaction amounts, dates, and payment methods.
  • Device Information: We collect information about the devices you use to access our services, including hardware models, IP addresses, operating systems, and versions.
  • Usage Data: We collect information about how you interact with our services, including the pages or features you access, time spent on pages, and other usage patterns.

3. How We Use Your Information

We use the information we collect to:

  • Process transactions and provide you with our services.
  • Improve, personalize, and expand our services.
  • Communicate with you, including sending updates, security alerts, and support messages.
  • Monitor and analyze usage and trends to improve user experience.
  • Comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Affiliates: Our affiliates, in which case we will require them to honor this Privacy Policy.
  • Legal Obligations: When required by law or in response to valid requests by public authorities, such as a court or government agency.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CAPTISPAY
23 Shore St,
Falmouth, MA 02540
Email: info@captispay.com
Phone: 1-800-501-7789

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